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Authorised DEFY Repair Service Centre

We Repair All DEFY Household Appliances
Lowest Prices
LOWEST PRICE FOR NEW APPLIANCES

Looking for a NEW DEFY APPLIANCE at the best price possible? Give us a call on 021 817 4550 and let us know what appliance you are interested in buying.
Our team will gladly assist to find you the BEST PRICE!

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We remain the preferred brand for consumers

DEFY has been
around for more
than 100 years
Customer Satisfaction
Your Satisfaction is Our Priority!

We are committed to ensuring that every customer experiences the highest level of service and satisfaction.
That's why we proudly guarantee 100% customer satisfaction with every interaction.

If, for any reason, you are not completely satisfied with our service, we want to hear from you! Please reach out to us at complaints@defyservice.co.za, and our dedicated team will promptly address your concerns. Your feedback helps us improve, and we are here to ensure you have the best experience possible! Thank you for choosing us – we look forward to serving you!

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DEFY AUTHORISED SERVICE CENTRE

Our team consists of professional technicians with many years experience in the trade. The Defy brand has been around for more than 100 years and we aim to keep the service high to ensure that the Defy brand remains the preferred brand for consumers

Services

In-warranty Repair

We take great care in ensuring you receive a premium after sale service on your Defy appliance.

Out-of-Warranty Repair

Don’t despair. We treat each customer with the same care and professionalism.

Appliance Sales

All major domestic, small domestic and aircon DEFY products may be purchased from us which may include an extra cost

Original DEFY Spare Parts

We carry an extensive range of GENUINE DEFY PARTS to the DIY customer

We Offer Service Excellence To All of Our Customers

We are committed to great service and keeping our customers happy. All our repairs and sale units carry a guarantee. Customer satisfaction and after sales service is key to our business. Our team consists of professional technicians with many years experience in the trade. The Defy brand has been around for more than 100 years and we aim to keep the service high to ensure that the Defy brand remains the preferred brand for consumers.

What sets us apart from the rest?

OUR SERVICE
MANAGEMENT
SYSTEM APPLICATION

Number Speaks

On the 26th of November 2020 we opened our doors for business and started to entrench the Defy brand as a professional, trustworthy brand to the market. The company has successfully made a footprint in the community and currently sees itself as the preferred Defy appliance repair business in Cape Town.

Repairs Completed
0
Original Spare
Parts Sold
0
5 Star Reviews
0

Experience Quality Household Appliance Service in Cape Town

All our repairs and sale units carry a guarantee. Customer satisfaction and after sales service is key to our business.

WHY CHOOSE US?

We are committed to service excellence.

We do all the warranty repairs in the area as well as all out of warranty repairs. We have a dedicated, professional workshop. We also sell spare part sales to the public as well as sales of SDA appliances and aircon sales and installations.

Our Clients About Us

We are committed to service excellence and professionalism

4.5
Based on 223 reviews
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PIETER SMITH
16:02 09 Oct 24
Tracy Pedersen
12:56 09 Oct 24
Thank you Defy and Maxwell for great professional customer service in sorting out my dishwasher. I can highly recommend them.
Eaon Technologies
17:02 05 Oct 24
Good service and friendly staff, helpful as well.
Cateleen Van wyk
18:56 30 Sep 24
Very good service
Shafieka Gool
17:59 13 Sep 24
I was extremely happy I started with Rusells and the staff sorted my issue this goes to James in Bellville and Expert Engineer Maxwell that fixed my faulty washing machine sufficiently! Definitely an Asset and Great Ambassador to Russells!!! Keep up your brilliant work!
Geraldine Spogter
09:52 16 Aug 24
Technician was very professional, efficient and very polite. He explained what the problem was and fixed it promptly. Excellent customer service!
Kenny Hand
17:29 31 Jul 24
Well done on you customer service and excellent warranty claim, your technician Josef is so professional and sorted our 15kg twin tub witch had a burned motor, we highly recommend you guys
Anton F Beukes
13:58 09 Jul 24
Defy Service support by their agent Maxwell was super efficient and effective. Very refreshing to experience professionalism of his caliber. And yet friendly, polite and engaging. A credit to Defy. Thank you, much appreciated.
Nathan Wiener
03:51 30 Sep 22
Great,quick service to fix my washing machine!Thank you Damian Wiener for your great service in getting out your team to do the repair!Would definitely recommend Defy to others.
giovanni duister
10:02 29 Sep 22
Awesome service received from Damian Wiener.

Professionalism, respect with great customer service skills.

20 out of 10 for Him.
K Weber
07:50 29 Sep 22
I was able to meet Damian at the Defy Bellville Edward Street branch. The service and professionalism was out of this world. What a pleasure it was to speak to him about their brand and all the information I received lead to me purchasing a refrigerator and a washing machine!!! Keep up the good work Damian!!
Lizelle Titus
07:16 29 Sep 22
I spoke to Damian Wiener. He was very helpful, and he gave me excellent service. I phoned in for a washing masjien part, he told me that he'll get back to me. In an half an hour , I got a responds form him. I'll recommend him anytime t anyone.

Keep up the good work and the good service Damian
Veeshunka Naidoo
20:15 10 Sep 22
Thank you to Robin who was very professional while assisting me with my query.
Nerishka Naidoo
20:12 10 Sep 22
Very good response and professionalism. Robin showed excellent customer care and level of good quality service.
PIETER SMITH
16:02 09 Oct 24
Tracy Pedersen
12:56 09 Oct 24
Thank you Defy and Maxwell for great professional customer service in sorting out my dishwasher. I can highly recommend them.
Eaon Technologies
17:02 05 Oct 24
Good service and friendly staff, helpful as well.
Cateleen Van wyk
18:56 30 Sep 24
Very good service
Shafieka Gool
17:59 13 Sep 24
I was extremely happy I started with Rusells and the staff sorted my issue this goes to James in Bellville and Expert Engineer Maxwell that fixed my faulty washing machine sufficiently! Definitely an Asset and Great Ambassador to Russells!!! Keep up your brilliant work!
Geraldine Spogter
09:52 16 Aug 24
Technician was very professional, efficient and very polite. He explained what the problem was and fixed it promptly. Excellent customer service!
Kenny Hand
17:29 31 Jul 24
Well done on you customer service and excellent warranty claim, your technician Josef is so professional and sorted our 15kg twin tub witch had a burned motor, we highly recommend you guys
Anton F Beukes
13:58 09 Jul 24
Defy Service support by their agent Maxwell was super efficient and effective. Very refreshing to experience professionalism of his caliber. And yet friendly, polite and engaging. A credit to Defy. Thank you, much appreciated.
Nathan Wiener
03:51 30 Sep 22
Great,quick service to fix my washing machine!Thank you Damian Wiener for your great service in getting out your team to do the repair!Would definitely recommend Defy to others.
giovanni duister
10:02 29 Sep 22
Awesome service received from Damian Wiener.

Professionalism, respect with great customer service skills.

20 out of 10 for Him.
K Weber
07:50 29 Sep 22
I was able to meet Damian at the Defy Bellville Edward Street branch. The service and professionalism was out of this world. What a pleasure it was to speak to him about their brand and all the information I received lead to me purchasing a refrigerator and a washing machine!!! Keep up the good work Damian!!
Lizelle Titus
07:16 29 Sep 22
I spoke to Damian Wiener. He was very helpful, and he gave me excellent service. I phoned in for a washing masjien part, he told me that he'll get back to me. In an half an hour , I got a responds form him. I'll recommend him anytime t anyone.

Keep up the good work and the good service Damian
Veeshunka Naidoo
20:15 10 Sep 22
Thank you to Robin who was very professional while assisting me with my query.
Nerishka Naidoo
20:12 10 Sep 22
Very good response and professionalism. Robin showed excellent customer care and level of good quality service.
Address:

78 Edward Street,
Tygervalley, Bellville, 7530

Call:

021 817 4550
021 001 0681

Email:

info@defyservice.co.za

Open Hours:

Mon-Fri: 8am - 5pm
Sat: 8am - 1pm

Address:

78 Edward Street, Tygervalley, Bellville, 7530

Call:

021 817 4550 / 021 001 0681

Email:

info@defyservice.co.za

Open Hours:

Mon-Fri: 8am - 5pm
Sat: 8am - 1pm

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