About Us
We Are Trusted by More Than 550+ Clients
Defy is the No.1 appliance brand in South Africa, all thanks to the continued support and loyalty of our customers. Since our inception, we have kept our promise of service excellence with efficient, fast and reliable appliance service and repairs. Our Authorised Service Centre ensures high-quality service, is readily available and easily accessible.
Our Staff
CEO / DIRECTOR
CHIEF OF OPERATIONS
ADMINISTRATION
TECHNICIANS AND DRIVERS
Watch How We Work
20
Years of Experience
Why Choose Us?
We Focus On Getting
Our Jobs Done
Our team consists of professional technicians with many years experience in the trade.
- Clear communication and updates on service arrival
- Unmatched performance, satisfaction service guarantees
- Product protection through our service process
- Upfront, flat rate pricing—no overtime charges
- Fixed right promise—done right or it’s free
Our Clients About Us
We are committed to service excellence and professionalism
Professionalism, respect with great customer service skills.
20 out of 10 for Him.
Keep up the good work and the good service Damian
30 Million Appliances Sold
A household name across Africa.
To date, Defy has sold close to 30 Million appliances, bringing joy and cutting edge innovation to millions of consumers in Africa and abroad. Support from both global partners and loyal customers allows us to continue to pioneer a better, brighter future for all.
South Africa's No.1 Appliance Brand, since 1905
Manufacturing appliances that meet real needs.
For 116 years, Defy has been pioneering a brighter future for all South Africans by producing innovative domestic appliances. From the very first automatic washing machine in 1962, Defy's dedication to innovation has made the brand a staple in South African homes and beyond.
Taking Defy Global
Pioneering innovation across borders
With a strong, pre-existing relationship that started in 1998, Defy proudly became part of Arçelik in 2011.
Arçelik is a leading Turkish home appliance company belonging to the Koc Group, - the largest conglomerate in Turkey and the only Turkish company on the Fortune Global 500 List.
The investments Arçelik made into Defy’s operations, and the support from the Koc Group helped to extend the brand footprint, making Defy the leading manufacturer of domestic appliances in Africa
Investing in customer happiness makes believing in a better reality
Defy is the No.1 appliance brand in South Africa, all thanks to the continued support and loyalty of our customers. Since our inception, we have kept our promise of service excellence with efficient, fast and reliable appliance service and repairs. With 19 Authorised Service Centres and counting across the country, we’ve ensured that high-quality service is readily available and easily accessible.
Address:
2 Pioneer Street,
Boston, Bellville, 7530
Call:
021 8174550
021 0010681
Email:
info@defyservice.co.za
Open Hours:
Mon-Thurs: 8am - 4:45pm
Fri: 8am - 4pm
Sat: 9am - 1pm
Address:
2 Pioneer Street,
Boston, Bellville, 7530
Call:
021 817 4550 / 021 001 0681
Email:
info@defyservice.co.za
Open Hours:
Mon-Thurs: 8am - 4:45pm
Fri: 8am - 4pm
Sat: 9am - 1pm