Collection Only – No Delivery Service

At this time, Defy Appliance Service Centre does not offer delivery services. All orders placed through our website are collection-only from our store location. Please read the following carefully before making a purchase

How to Receive Your Order

Once your order is ready, you will receive a notification via email, SMS, or phone call. Please bring a valid order confirmation or proof of payment when collecting.

Collection Address:
DEFY ASC Bellville
2 Pioneer Street, Boston,
Bellville, Cape Town, 7530

Mon - Thur: 08:00am - 16:45pm
Fri: 08:00am - 16:00pm
Sat: 09:00am - 13:00pm

Use of Own Courier Services

Customers may arrange their own courier to collect their orders. If you choose to do this:

• Please notify us in advance at sales@defyservice.co.za or call 021 817 4550.
• Ensure the courier has your name and order number.
• Orders will only be released once the courier provides proper identification or reference.

Note: Defy Appliance Service Centre is not liable for any damage, loss, or delays once the item has been collected by a third-party courier.

Order Collection Timeframe

All orders must be collected within 7 working days of notification. Uncollected items may be returned to stock and could be subject to a restocking fee.

Need Help?

If you need assistance with your order or collection, please contact us:

• Email: sales@defyservice.co.za
• Phone: 021 817 4550